Effective Date: September 1st, 2025
At Robinson Farm, we believe trust is as important as fresh air and mountain views. That’s why we want to be crystal clear right from the start:
We do not sell your information. Ever.
Robinson Farm (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit our website robinsonfarmvt.com, interact with our advertising, or make a booking through our third-party booking provider, Lodgify.
Whether you’re staying with us, planning an event, or simply browsing our site, here’s what you should know:
1. What We Collect
We collect information in a few different ways:
A. Information You Provide to Us
- Contact information: If you subscribe to our newsletter, fill out a contact form, or make a booking inquiry, we’ll ask for things like your name and email address.
- Booking details: When you reserve a room or plan an event, we may collect information related to your stay or celebration (such as dates, guest count, and special requests).
- Payment information: If you book directly, payment details are processed securely through our booking partners or payment processors—we don’t store credit card numbers ourselves.
B. Information Collected Automatically
When you visit our website, we (and third-party tools we use) may automatically collect certain information, including:
- Device and browser information: IP address, browser type, operating system.
- Usage data: Pages visited, time spent, links clicked.
- Advertising identifiers: Used for retargeting and performance measurement.
We use tools such as:
- Google Analytics 4 (GA4) – to understand website usage and improve performance.
- Plausible – to understand website usage and improve performance
- Google Ads Conversion Tracking & Remarketing Tag – to measure advertising effectiveness and show ads across Google’s network.
- Meta Pixel – to measure ad performance and show personalized ads on Facebook and Instagram.
2. How We Use It
- To respond to your questions or booking requests.
- To send newsletters, updates, and offers (if you’ve signed up).
- To measure the effectiveness of our advertising campaigns.
- To make sure your stay or event is smooth and enjoyable.
- To understand how our website is used so we can keep improving it.
3. Who We Share It With
- Booking & payment providers: We use trusted third-party systems, such as Lodgify (for reservations and guest management) and Stripe (for payment processing). These providers may collect and store information needed to complete your booking.
- Contact forms: If you reach out through our site, your information is processed through WPForms, which securely delivers your message to us.
- Email & marketing services: If you subscribe to our newsletter, your email address and other information is stored with our email provider, Mailchimp.
- Analytics: We use Google Analytics and Plausible to understand how visitors use our site. This helps us improve the website experience. Google Analytics may use cookies or similar technologies, Plausible does not collect private data.
- Trusted contractors: We work with independent contractors—such as website developers, marketing partners, or customer support helpers—who may have access to certain information so they can do their jobs on our behalf. They’re expected to treat your data with the same care we do.
- Required by law: If we’re ever legally required to share information, we’ll comply—but otherwise, your information stays private.
And again—we do not sell or trade your personal information.
4. Cookies & Tracking
Our website uses cookies, pixels, and similar technologies to:
- Remember your preference
- Measure site performance
- Deliver targeted advertising
You can control cookies through your browser settings. For interest-based advertising, you can opt out via:
5. Third-Party Links
Our website may contain links to third-party websites (including Lodgify). We are not responsible for the privacy practices of those sites.
6. How We Keep Your Information Safe
We take reasonable steps—such as secure servers, password protection, and limiting access only to people who need it—to protect your information from misuse or loss.
7. How Long We Keep It
- Contact form and booking details: kept as long as needed to provide the service.
- Newsletter subscriptions: kept until you unsubscribe (and you can do that anytime with a single click on the footer of each email).
8. Your Rights
Depending on where you live, you may have the right to:
- Access the personal information we hold about you.
- Ask us to correct or delete it.
- Opt out of newsletters or cookies.
To exercise these rights, just reach out—our contact details are below.
9. Children’s Privacy
Our website and services are not directed to children under 13, and we don’t knowingly collect information from them.
10. Updates to This Policy
If we make changes, we’ll update the date at the top of this page. Big changes will be shared more clearly—like through email or a notice on our site.
11. Contact Us
Have questions about this policy? Want to make a request about your information?
You can reach us at:
[email protected]